bellevue Rd shop open every day but monday ×

Simplicity

Selling could not be easier. Just get your items pre-approved, get them to us, we sell them quickly at the best prices and then pay your half straight into your bank account. At any time you can log into your Seller Account to see what has sold and for how much. All you need to do is read the FAQs below, bag everything up and get in touch.

Experience

Established in 2002, we were the first company in the UK to sell preloved designer items online and we now have over 40,000 happy customers around the world. We opened our first retail shop in 2016. So now our sellers get online global exposure for their items as well as direct exposure to London fashionistas who want to try before they buy.

Reputation

Our impeccable reputation ensures that buyers have utmost confidence in the quality and authenticity of our items. We do not accept replica items and painstakingly check authenticity, providing a money-back guarantee for buyers. This in turn ensures we get the best possible prices for our sellers as buyers can purchase with confidence.

How to start?

Please see our FAQs below for details of how to start selling:

How does it work?

Please take a look at the items we have for sale to get an idea of whether your items are likely to be suitable and then drop us a line at info@shonamac.com. Alternatively WhatsApp us some photos to 07887 795815. All items should be in impeccable condition and authentic. Note that we ask that new sellers consign a minimum of 5 items with us initially.  Once your items have been pre-approved you can bring them to us in the shop (open every day but Monday) - or we can arrange a collection from you.


Once we've been though your items we email you an itemised receipt and then you just wait for the sales to start!  


Note that all prices for items are at our discretion. We do not agree prices with sellers before we accept items for sale, with the exception of some premium items.  Please take a look at the items we have for sale currently to give you an idea of the current resale value of items similar to your own. 


We ask that you leave each item with us for a minimum of 4 months and usually return any unsold items (after putting them into a sale) at the end of the season.


Once your items start selling, we send monthly emails letting you know there has been activity on your Seller Account - and explaining how to log into your account online to view the transactions.  We then wait 14 days to make sure none of the items sold are returned by buyers, and then we pay your half of the sale price into your bank account on or around the 14th.

What do you sell?

We sell women's designer clothes and accessories. Accessories include shoes, bags, sunglasses, scarves, jewellry and belts amongst others. Lingerie and swimwear are not accepted. All items must be authentic and  in impeccable condition. Please have a browse through the items we have for sale and look at the list of designers that we carry currently and that should guide you.

Does it have to have a designer label?

Although the vast majority of what we sell are designer items, we do accept some more expensive or sought-after High Street or vintage items. Just  contact us here and ask if you are unsure. 

I am not sure my item is authentic

We cannot accept items where you cannot be 100% certain of an item’s authenticity. If you are unsure then please make this clear. If we are unsure ourselves, we will not accept the item. We reserve the right to refuse to accept any item for sale.  

Do I have to get items cleaned?

Not usually. Please note we do not accept items that are permanently stained or are damaged beyond invisible repair.  Any cleaning and repair costs are deducted from your account. 

When will my item be listed?

Queues vary in length depending on how busy we are and can be anything from 1-8 weeks. In the meantime your items will normally be available in the Bellevue Rd shop.

How do you determine the sales price?

We use our 20+ years of experience and history of over 40,000 sales to judge what the market price of your item is. We will use our best endeavours to obtain the best price for you in the fastest possible time.

What are your charges?

We charge 50% of the final selling price. Our commission includes VAT and all fees. Any unsold items do not incur a fee. 

What if my item does not sell or I want it back?

We will contact you periodically with details of any returns. You can then elect whether to collect them, ask us to pop them in the post – or let them go to local charities. Any postal returns will be charges to your account. All items must be collected within 14 days of notification, or they will be donated to local charities.

How and when will I be paid?

We settle all client accounts monthly. You can log into your Seller Account at any time and see the details of what has sold and when. Payments are transferred into your nominated bank account. Payments arrive in client accounts around the 14th of the month.

How do I get in touch?

Via email: info@shonamac.com

Via WhatsApp : 07887 795815

Or contact us here

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SPRING SALE NOW ON - AT LEAST 50% OFF SELECTED ITEMS