You can send us your items or drop them into us at the shop. If you are in London and have over 30 saleable items then we can arrange a courier to pick your items up. You can also post items to us by insured mail or courier. If you are unsure whether your items are suitable for sale then just call us on 0800 772 0207 or email us some photos at firstname.lastname@example.org.
We email you an itemised receipt and set you up a Sellers Account so you can log in at any time and see what items have sold. We can arrange cleaning or repairs as necessary. We will let you know if there are any items we cannot sell and you then decide if they are to be returned to you or donated to charity.
Items are then queued seasonally and put into the shop before they are listed on our site. If appropriate, we may list the item(s) on Vestiaire Collective for further exposure. We don't put a time limit on items and usually return any usold items at the end of the season.
At the end of the month we email you if there are any sales to report. We then wait 14 days to make sure none of the items sold are returned by buyers, and then we pay your half of the sale price into your bank account on or around the 14th - as long as you have over £100 in your Seller Account. Otherwise the balance will roll forward until the next month, or until your final items is sold.